Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the PlayBeam website and your purchases with us. By accessing or ordering from our site, you agree to these Terms and to applicable UK law.
1) About Us
“PlayBeam”, “we”, “us” and “our” refer to the online store supplying children’s apparel and related goods. Our contact details are available on the Contact page.
2) Eligibility
You must be at least 18 years old or have parental/guardian consent to purchase from our website.
3) Accounts & Security
You’re responsible for safeguarding your login details and for activities under your account. Notify us of any unauthorised use. See our Acceptable Use Policy.
4) Orders & Contract Formation
Your order is an offer to buy goods from us. We accept it when we send an order confirmation or start processing. We may decline or cancel an order (e.g., suspected fraud, pricing error, unavailability).
5) Prices, Taxes & Payment
Prices are shown in GBP (£). For convenience we may display prices in other currencies; the final amount charged may still settle in GBP depending on your card issuer and selected method. Your bank may apply its own exchange rate and fees. Any currency selector is for guidance only. Payment processing is covered by our Payment Policy. In the event of an obvious pricing error, we’re not obliged to supply at the incorrect price.
6) Shipping & Delivery
Delivery options, timeframes and fees are described in our Shipping Policy. Delivery estimates are not guarantees and exclude events outside our control.
7) Risk & Title
Risk in the goods passes on delivery to the address you provide. Title passes after full payment is received.
8) Returns & Refunds
Your rights to return, exchange and receive a refund are set out in our Return Policy. Nothing in these Terms affects your statutory rights under UK consumer law.
9) Product Information & Colours
We strive for accuracy in descriptions and images, but minor variations (e.g., colour due to screen settings or production) may occur.
10) Promotions, Vouchers & Gift Cards
Promotions are subject to their specific terms (validity, exclusions, limits). Unless stated otherwise, they cannot be combined and have no cash value.
11) User Content (Reviews, Comments)
By posting reviews or comments, you grant us a non-exclusive licence to use that content on our site and marketing channels. Content must comply with our Acceptable Use Policy.
12) Intellectual Property
All content (logos, images, text, designs) is owned by PlayBeam or its partners and protected by IP laws. You may not copy or reuse it without permission.
13) Privacy & Cookies
How we handle your personal data is explained in our Privacy Policy and Cookie Policy.
14) Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from use of our site or goods. Nothing excludes liability for death or personal injury caused by our negligence, or for fraud.
15) Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control (e.g., strikes, courier issues, extreme weather, acts of God).
16) Third-Party Links
Our website may link to external sites we don’t control. We’re not responsible for their content or practices.
17) Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on this page and applies from the date of publication.
18) Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer protection rules provide otherwise.
Contact Us
Merchant (Company): PLAYBEAM LTD
Company number: [COMPANY NUMBER]
Registered address: [COMPANY ADDRESS]
Customer support: info@playbeam.co.uk
Telephone: [COMPANY PHONE NUMBER]