Acceptable Use Policy

1) Scope

This Policy applies to all visitors, customers, and account holders using PlayBeam’s website, store, and any interactive features (e.g., reviews, comments).

2) Prohibited Activities

• Using the site for unlawful purposes or in violation of applicable UK laws and regulations.
• Attempting to gain unauthorised access to accounts, data, systems, or networks.
• Interfering with the security, integrity, or performance of the website (e.g., DDoS, brute-force, scraping without consent).
• Impersonating any person or entity, or misrepresenting your affiliation with PlayBeam.
• Fraudulent activity of any kind, including payment fraud or chargeback abuse.

3) Content Standards (Reviews, Comments, Uploads)

• No offensive, discriminatory, defamatory, or harassing content.
• No obscene, sexually explicit, or age-inappropriate material.
• No infringement of intellectual property (including images, logos, or designs you do not own).
• No malware, tracking code, or links to harmful or deceptive content.
• Keep reviews honest, relevant to the product, and based on genuine experiences.

4) Accounts & Security

You are responsible for safeguarding your login details and for all activities under your account. Notify us immediately of any unauthorised use or suspected breach of security.

5) Intellectual Property & Brand Use

PlayBeam’s logos, images, text, and designs are protected by intellectual property laws. Do not copy, reproduce, or exploit our content without prior written permission.

6) Security, Malware & Network Abuse

• Do not introduce viruses, trojans, worms, logic bombs, or other harmful material.
• Do not probe, scan, or test the vulnerability of our systems without permission.
• Do not bypass or attempt to bypass security or authentication measures.

7) Purchases & Fraud Prevention

We may refuse, cancel, or limit orders suspected of unauthorised or fraudulent activity. Providing accurate billing and delivery information is required for order processing.

8) Age & Parental Responsibility

If you are under the age of 18, you must have permission from a parent or guardian to use our site and make purchases. Parents/guardians are responsible for supervising the online activities of minors in their care.

9) Suspension & Termination

We may suspend or terminate access to the website or your account if you violate this Policy or applicable laws, or if necessary to protect our users, systems, and brand integrity.

10) Reporting Violations

To report misuse, security issues, or policy violations, please contact us at info@playbeam.co.uk.

11) Changes to This Policy

We may update or amend this Policy from time to time. Continued use of the website after changes have been posted means you accept the updated Policy.